Refund Policy

Refund eligibility is determined by our Cancellation Policy and the specific terms outlined on each tour page.

Refunds will be issued through the original payment channel used at the time of booking.

Refund processing times may vary and typically fall within a general range, depending on the payment method and bank processing times.

Partial refunds may be applicable based on the cancellation terms specified for each tour.

Certain items and fees may be non-refundable, as specified in our Cancellation Policy.

In the event of operator-initiated cancellations, you will be entitled to a full refund or alternative options as per our policy.

Any currency conversion fees, if applicable, will be handled by your card issuer or payment gateway.

In case of disputes or chargebacks, please contact us directly to resolve the issue before escalating to your payment provider.

For any questions regarding refunds, please reach out to us at info@voyajetholidays.com.