1. Overview
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Cancellations can be managed through the My Bookings area or by contacting us at info@voyajetholidays.com.
Refund tiers may include full, partial, or non-refundable options, with specific thresholds applicable to each tour as detailed on the tour page.
In the event of a no-show, the booking may be considered canceled, and no refunds will be issued.
Cancellation policies for group and multi-passenger bookings may differ and are specified on the tour page.
In cases of force majeure or operator-initiated cancellations, we will inform you and provide options as per our policy.
Requests for modifications to bookings should be made through the My Bookings area or via email.
Refunds will be processed in the original payment currency and through the same payment method used for the booking.
This cancellation policy applies to Voyajet Holidays and all its associated services. For questions, contact us at info@voyajetholidays.com